About MoonWin

Welcome to MoonWin Casino — an online casino destination built for players who demand variety, fairness, and a genuine passion for gaming. At MoonWin, we have crafted an experience that combines a vast game library, rewarding bonus programmes, and a secure, licensed environment where every player can feel confident placing their trust in us. Whether you are exploring MoonWin casino games for the first time or returning as a loyal VIP member, we are here to deliver something truly out of this world.

Who We Are

We are Novatrix SRL, a company registered under number 3-102-893958 in Costa Rica, with our registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica, 30703. Our MoonWin casino online platform was established in 2023, and since then we have grown rapidly into a trusted destination for players across multiple international markets. We operate under licence number ALSI-202508056-FI2, issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, ensuring that all our activities are conducted within a regulated and accountable framework.

At MoonWin, we serve a wide international audience, offering our platform in English, English (Australia), German, Norwegian, French, and Italian. Our internal operating currency is EUR, though we support a diverse range of play currencies including CAD, INR, AUD, NZD, NOK, USD, and a full suite of cryptocurrencies. This flexibility reflects our commitment to making the MoonWin experience accessible to players wherever they are.

Our Game Library

Here at MoonWin, we are proud to offer a catalogue of roughly 4,000 to 6,000 games sourced from more than 50 leading software providers. Our MoonWin casino games span every category a modern player could want, including thousands of slots, live dealer tables, classic table games, jackpots, fast and crash games, bonus buy titles, and our own exclusive MoonWin Originals collection.

Slots and Pokies

Slots form the backbone of our library. At MoonWin, we feature titles from acclaimed studios including BGaming, Pragmatic Play, Amatic, AvatarUX, Boongo, Belatra, 1spin4win, 3 Oaks Gaming, 5Men Gaming, and many more. From classic fruit machines to feature-rich video pokies, our selection is designed to cater to every style and budget. We also maintain a dedicated Jackpot category, and we pay all progressive jackpot wins in full — no caps, no limits on life-changing prizes.

MoonWin Live Casino

Our MoonWin live casino brings the atmosphere of a real casino floor directly to your screen. Powered by Authentic Gaming, Absolute Live Gaming, and Atmosfera, we offer live blackjack, live roulette, live baccarat, and a range of exciting show games. Whether you prefer the strategy of blackjack or the suspense of a live roulette spin, our live tables are available around the clock with professional dealers and seamless streaming.

Table Games and More

Beyond slots and live dealer titles, we offer video poker, craps, scratch cards, and a broad range of table game variants. Our MoonWin casino library is one of the most comprehensive available, ensuring there is always something new to discover regardless of your preferred game type.

Bonuses and Promotions

At MoonWin, we believe in rewarding our players generously from the very first deposit. Our MoonWin Casino bonuses span three stages, giving new members the opportunity to boost their bankroll significantly while exploring the full depth of our casino.

Welcome Bonus

First deposit: 100% match up to 375 + 100 free spins on Wild Cash x9990 by BGaming (minimum deposit 30). High Roller option: deposit 375 or more for a 125% match up to 7,500 + 100 free spins on Gemhalla.
Second deposit (code MOON75): 75% match up to 1,500 + 50 free spins on Elvis Frog TRUEWAYS.
Third deposit (code MOON50): 50% match up to 750 + 30 free spins on Big Bass Splash by Pragmatic Play.

All welcome bonus offers carry a 40x wagering requirement on the combined deposit and bonus amount. Free spins are delivered in batches of 20 per day, with a maximum bet of 7.50 and a 10x bonus cash-out cap. Our MoonWin bonus structure is designed to be transparent and player-friendly, with clear terms attached to every offer.

Ongoing Promotions

We at MoonWin keep the rewards coming well beyond the welcome package. Our ongoing promotions include Monday Reload Spins, a Wednesday Reload offer, a dedicated Crypto Bonus for digital currency players, Daily Missions, Tournaments, a Lottery, and the Daily Run challenge. We also feature seasonal and themed promotions such as Galaxy Treasure instant cashback, the Lunar Pack, Cosmic Spins, and MoonWin casino promo code offers that are regularly updated for our active community.

Loyalty and VIP Programme

Our MoonWin loyalty programme rewards consistent play through two complementary schemes. The Cosmic Cash Club operates on a points-based system where players earn one point for every 15 USD wagered on slots and live games. With 25 levels ranging from Skywatcher all the way to MoonWin Mastermind, every milestone unlocks free spin rewards with wagering requirements that decrease as you climb.

Our exclusive VIP Club is home to our most dedicated players. Here at MoonWin, we have structured five VIP ranks — Moonlight, Crescent Moon, Full Moon, Supermoon, and Lunar Eclipse — each offering progressively superior benefits:

Daily cashback ranging from 5% up to 13% depending on your VIP tier
A personal dedicated VIP manager and priority phone support
Elevated daily withdrawal limits up to 15,000, with fully custom limits at the Lunar Eclipse tier
Faster withdrawal processing times
Weekly deposit bonuses, birthday gifts, and invitations to exclusive offline events
Access to VIP-only promotions including Galactic Boost, Lunar Tuesday, and Solstice bonuses

Players wishing to fast-track their entry into the VIP programme can qualify for Crescent Moon status by making a single deposit of 1,500 or more.

Banking and Payments

We at MoonWin support a comprehensive range of deposit and withdrawal options to serve our global player base. We accept Visa, Mastercard, Interac, AstroPay, Neosurf, Neteller, Skrill, MuchBetter, ecoPayz, MiFinity, Flexepin, iDebit, Paysafecard, CashtoCode, Bank Transfer, and Pay4Fun. For cryptocurrency players, we process transactions via CoinsPaid, supporting Bitcoin, Ethereum, Litecoin, Dogecoin, USDT, USDC, TRX, and BNB.

Our minimum deposit starts from EUR 20, and withdrawals are processed by our payments team within 48 hours. Actual fund transfers then take up to five business days depending on the method selected, with bank transfers typically completing within approximately three banking days. We require phone number verification before processing your first withdrawal, and KYC documentation may be requested at any stage to ensure the security of all accounts.

Platform and Mobile Access

Our MoonWin casino app philosophy is centred on accessibility. We offer a fully mobile-optimised web experience that works seamlessly across all modern smartphones and tablets without the need for any download or installation. Our complete game catalogue — including all slots, live casino tables, and MoonWin casino games — is available directly in your mobile browser. There is no dedicated native app, but our instant-play platform delivers the full MoonWin experience on any device, at any time.

Customer Support

At MoonWin, we provide 24/7 customer support through live chat and email. Our support team is available every hour of every day to assist with account questions, bonus queries, payment issues, and anything else you may need. You can reach us at support@moonwin.com, and our VIP members at higher tiers additionally benefit from dedicated phone support. For partnership enquiries, our affiliates team can be contacted at affiliates@moonwin.com.

Our Commitment to Players

Our MoonWin platform was built on the belief that online gaming should be exciting, fair, and responsible. We are committed to maintaining the highest standards of player protection, data security, and transparent communication. Every MoonWin bonus, every game, and every policy we implement reflects our dedication to creating a gaming environment where players come first — today, tomorrow, and for every session to come. Getting started is simple — use the quick MoonWin Casino sign up process and join our growing community of players today.

Content updated: July 24, 2026