MoonWin Casino Cookies Policy
At MoonWin Casino, we use cookies and similar tracking technologies to ensure our platform functions correctly and to deliver the best possible experience to every player. This Cookies Policy explains what cookies are, how we use them on our website at https://www.moonwin.com/, and what choices you have regarding their use. By continuing to use our site, you consent to our use of cookies in accordance with this policy. We encourage you to read this document carefully so you understand how we handle data collected through cookies during your MoonWin login, gameplay, and general browsing sessions.
What Are Cookies?
Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. Here at MoonWin Casino, we use cookies to remember your preferences, keep you logged in, and collect information that helps us understand how visitors interact with our platform. Cookies do not contain personally identifiable information on their own, but they may be linked to data we collect through other means as described in our Privacy Policy.
Alongside traditional cookies, we may also use similar technologies such as web beacons, pixel tags, local storage objects, and session storage. Throughout this policy, we refer to all of these collectively as "cookies."
Types of Cookies We Use
At MoonWin Casino, we deploy several categories of cookies, each serving a distinct purpose on our platform. Below is a breakdown of the types we use:
Strictly Necessary Cookies
These cookies are essential for the basic operation of our website. Without them, services you have asked for — such as completing your MoonWin login, accessing your account, or processing deposits and withdrawals — cannot be provided. These cookies do not require your consent under applicable law, as they are necessary for the website to function.
- Session management and authentication
- Security and fraud prevention features
- Load balancing across our servers
- Remembering items in your gaming session
Performance and Analytics Cookies
Our MoonWin platform uses performance cookies to collect information about how visitors use our site. This data helps us understand which pages are most popular, how players navigate between sections — for example, between MoonWin casino games and the live casino lobby — and where technical improvements are needed. All information collected is aggregated and anonymous.
- Page visit counts and session durations
- Error and crash reporting
- Traffic source tracking
- Game loading performance metrics
Functionality Cookies
We at MoonWin Casino use functionality cookies to remember choices you make and personalise your experience. These cookies allow us to tailor our platform to your preferences, such as your selected language (we support English, German, Norwegian, French, and Italian), currency settings, and display preferences.
- Language and localisation preferences
- Currency selection (EUR, CAD, INR, crypto, and others)
- Remembering your login status between visits
- Game lobby layout preferences
Targeting and Marketing Cookies
Our MoonWin Casino marketing partners and we ourselves may place targeting cookies on your device to deliver relevant advertisements and promotional content. These cookies track your browsing habits across different websites so that advertising is more relevant to your interests. For example, if you have been exploring our welcome bonus offers or moonwin casino free spin promotions, related content may appear on third-party sites you subsequently visit.
- Delivering personalised bonus and promotion content
- Measuring the effectiveness of our marketing campaigns
- Frequency capping for advertisements
- Remarketing and retargeting across partner networks
Third-Party Cookies
Some cookies on our website are placed by third-party services we use to enhance your experience. At MoonWin Casino, our game providers (including 50+ studios), payment processors, and analytics partners may set their own cookies when you interact with their embedded content or services. We do not control these third-party cookies directly, and we recommend reviewing the privacy and cookie policies of those third parties for more information.
Why We Use Cookies
We use cookies across our MoonWin online casino platform for the following purposes:
- To ensure the website operates correctly and securely for all players
- To recognise you when you return and restore your session preferences
- To monitor and analyse traffic and performance using aggregated data
- To personalise your gaming experience, including recommending relevant MoonWin casino games
- To remember bonus codes and promotional eligibility during your session
- To support responsible gaming tools and player protection features
- To prevent fraud, detect suspicious activity, and maintain the security of our platform
- To enable live casino features and real-time gaming functionality
- To comply with our obligations under our licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (licence no. ALSI-202508056-FI2)
Cookie Retention Periods
Different cookies remain on your device for different lengths of time. At MoonWin Casino, we distinguish between two types based on duration:
Session Cookies
These cookies are temporary and exist only for the duration of your visit. Once you close your browser, session cookies are automatically deleted. We use them to manage your active MoonWin login session and maintain continuity as you move between pages.
Persistent Cookies
Persistent cookies remain on your device after you close your browser, until they expire or you delete them manually. Our MoonWin platform uses persistent cookies to remember your preferences on future visits and to support our analytics and marketing activities. The retention period for persistent cookies varies — some expire after a few days, while others may remain for up to 24 months.
Managing and Controlling Cookies
You have the right to control how cookies are used on your device. At MoonWin Casino, we provide a cookie consent tool when you first visit our site, allowing you to accept all cookies, reject non-essential ones, or customise your preferences by category. You can update your preferences at any time.
In addition to our on-site tools, most modern browsers allow you to manage cookies directly through their settings. You can typically:
- View the cookies currently stored on your device
- Delete individual cookies or all cookies at once
- Block cookies from specific websites or third parties
- Set your browser to notify you when a cookie is being placed
Please note that disabling certain cookies — particularly strictly necessary ones — may affect your ability to use our site. For instance, blocking essential cookies may prevent you from completing your MoonWin login or accessing account features. We cannot guarantee the full functionality of our MoonWin casino online experience if you choose to disable all cookies.
For guidance on managing cookies in specific browsers, please visit the help documentation for your browser of choice (e.g., Google Chrome, Mozilla Firefox, Safari, Microsoft Edge).
Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) setting that sends a signal to websites requesting that your activity not be tracked. Our MoonWin Casino website does not currently respond to DNT signals, as there is no universally accepted standard for how these should be interpreted. We will update this policy if that position changes.
Updates to This Policy
We reserve the right to update this Cookies Policy at any time to reflect changes in technology, legislation, or our business practices. At MoonWin Casino, we will notify you of significant changes by posting the updated policy on this page. We encourage you to review this document periodically to stay informed about how we use cookies. Your continued use of our website following any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about how our MoonWin platform uses cookies, or if you wish to exercise any rights in relation to your data, please do not hesitate to contact us. We at MoonWin Casino are committed to being transparent and responsive:
- Email: support@moonwin.com
- Operator: Novatrix SRL, registration number 3-102-893958
- Registered Address: Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School (White House with Black Gate), Costa Rica, 30703
Our support team is available 24/7 via live chat and email to assist you with any cookie-related enquiries or concerns about your privacy on our platform.
Content updated: July 24, 2026